We are aware of an ongoing issue affecting Microsoft Outlook and Exchange Online services. Some users may currently experience difficulties accessing their mailboxes or connecting to Outlook.
Microsoft has confirmed a service degradation (Incident ID: EX1550543) affecting multiple connection methods, including:
Outlook on the Web
Microsoft Outlook Desktop
Exchange ActiveSync (Mobile Devices)
Exchange REST API
Microsoft has identified connectivity errors within a portion of its Exchange Online infrastructure and is actively investigating the issue.
Current Status: Microsoft is investigating and working towards identifying the root cause.
What should you do?
If you are experiencing Outlook connectivity issues, please be patient and avoid making unnecessary changes to your email account settings. The issue is on Microsoft's side, and we will share further updates as they become available.
We apologize for the inconvenience and appreciate your patience.
