Overview
SellStack 365 Cannabis supports Multi-State Operators (MSOs) and other multi-entity businesses (MEOs) by allowing multiple licences, jurisdictions, and Business storefronts to operate within a unified administrative environment. This ensures regional compliance while preserving a central management model.
What Is a “Business” in SellStack?
Each entity (e.g., retail licence, distribution centre, brand division) is represented as a Business in SellStack. Businesses are synced from customer cards in Business Central 365 Cannabis, and are used to scope user access, pricing, tax rules, and order visibility.
Core Concepts
- Licences: Each Business is assigned a licence (or multiple), which controls storefront eligibility, purchase limits, and jurisdiction rules.
- Users: A user may be linked to one or more Businesses. At checkout, they select which Business they are ordering for.
- Inventory: Product and Lot visibility is scoped to each Business by inventory channel and product tagging rules.
- Tax and Pricing: Determined per Business via assigned ERP tax settings and price group mappings.
Supported MSO/MEO Configurations
SellStack supports common MSO/MEO structures, including:
- Multi-State / Multi-Province / Multi-Entity Business: Separate storefront logic and compliance by jurisdiction or business line
- Multi-Licence Retail and Wholesale: Different product views and tax logic per entity
- Brand Umbrella: Central admin can manage multiple regional stores or verticals
Admin Tools for Multi-Entity Environments
Admins can:
- View orders per Business in the Admin Panel
- Assign users to multiple Businesses
- Configure storefront branding and product access per Business
- Manage Lots across shared or exclusive inventory pools
Limitations and Considerations
- Each Business must have valid licensing data and pricing configuration
- Cross-Business inventory visibility is not supported by default — it must be explicitly configured
- Storefront UI will always scope to a single Business per session/cart
Best Practices
- Ensure customer and contact records in the ERP are clearly segmented by Business and location
- Use standardized taxonomies across Businesses for easier cross-entity reporting
- Coordinate Lot visibility and pricing overrides carefully to avoid duplication or mismatch
